Jobs
Current Openings

Opportunities:
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Designation: Desktop Support Engineer (L0)
Education: Any Graduate
YOP: 2016-2019
Salary: 1.8LPA
Location: Chennai and Hyderabad
Roles and Responsibilities:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client’s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
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Designation: Desktop Support Engineer (L1,L2 and L3)
Education: Any Graduate
YOP: 2016-2019
Salary: 2.4LPA upto 3.6LPA
Location: Bangalore, Chennai, Hyderabad and Kochi
Roles and Responsibilities:
- Oversee and update assigned support service requests.
- Handle daily technical support activities on desktop support, data network and server management.
- Grow clients and communicate to Account Manager by determining new opportunities.
- Setup desktop computers and peripherals and test network connections.
- Install and test desktop software applications and internet browsers.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
- Adhere to policies as per corporate manuals and directives.
- Extend computer support for systems’ software and hardware.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Order or buy computer systems and liaise with purchase and supplies department.
- Maintain computer peripheral devices like printers and resolve associated problems.